Suntel Converged Plus
Global competitive arena poses sizeable challenges for businesses communication and information system. Intelligent communication systems need to help raise productivity, reduce costs, and optimize customer service.
Suntel offers one package which will provide your business the complete and comprehensive communication solution enabling your business to streamline it's operations and improve bottom line performance
- Voice
- Hosted PABX Service
- Broadband Internet
- Virtual Mail Server
- Web Creation and Hosting
- Managed Security Services
Hosted PABX Services
Hosted PBX application delivers a complete suite of enhanced PBX functionality over any IP connection - without the need for expensive PBX equipment.
All setup and configuration of it can easily be managed via a Web portal. Suntel could offer a more cost -effective value proposition to businesses through it’s powerful capabilities and ease of use.
Features
- Simultaneous Ring – Rings any number such as a mobile or home phone when a caller rings a desk phone
- Sequential Ring – Sequentially rings many phones once a call comes to the Desk phone
- Web Integration – Users can get their features configured through the
personal web portal
- Unified Messaging – Users can receive FAX, Voice mail, Call notifications to their Email
- Click to Dial – outbound click-to-dial from Outlook contacts and Right-click
to dial from email messages
- Tool Bar Application – A feature-rich desktop toolbar, with user controls to
access voice services efficiently, that is fully integrated with the Application
Server
- Personal Greetings – Personalized greeting for the individual users
- Call Screening – Different treatments (Call forwarding, Rejection , Alerting
etc) depending on the caller number
- Remote Office – Any phone, could be used as the desk phone with the
use of Comm -Pilot call manager
- Receptionist – The BroadWorks Receptionist is a feature -rich desktop
application that is fully integrated with the BroadWorks platform
- Auto Attendant – The BroadWorks Auto Attendant provides enterprises with
a powerful and flexible tool to manage inbound calls and deliver them to the
intended destination through interactions wit h the caller. This feature set
supports front-office applications with minimal configuration and
customization with capabilities that include embedded name dialing, extension
dialing, and night service capabilities.
